Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• Employee discounts on IT equipment and hundreds of well known brands
• Training programs designed for you
• Long term career pathways
• Adidas AdiCentre family and friends discount

What you’ll do?

The Project & Deployment Administrator role is responsible for is facilitating the gathering and recording of information from customers, coordinating deployment bookings and acting as a contact point for customers. 

• Liaise with team leaders, deployment technicians and customers to create, cancel and reschedule calendar appointments.
• Maintain detailed notes in ServiceNow to ensure that the status of a ticket, customer requirements, the associated hardware and logistical activities are clearly defined and up to date.
• Input to weekly and monthly operational reports to management, as well as adhoc reporting where required.
• Working closely with the Inside Sales team on specific orders and dealing with Service Delivery Managers regarding escalations. 
• Maximise staff utilisation in the standard workday by identifying and leveraging logistical efficiencies.

What you’ll bring?

• Previous experience in a customer service, administration or coordinator role.
• Strong verbal and written communication skills.
• Effective time management skills and ability to work well within a team environment. 
• Passion for IT and ability to meet tight deadlines. 
• Strong professional attitude and conduct, with a high attention to detail. 

What else do you need to apply?

• Travel on-site to our office in Notting Hill and client sites. 
• Must be an Australian resident available to work full time without restrictions

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

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