*This is a 6-9 month full-time fixed term contract, with the potential to become an on-going permanent opportunity!*
About Compnow:
Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.
Why Compnow?
Every Voice Counts – When you join our team, your skills and ideas will be welcomed.
Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.
Do What’s Right – We make a point of keeping our skills current and increasing our impact.
Create Connections – Your manager acts as a mentor to help guide you and your career.
Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.
Perks and benefits:
- A free day of leave on your birthday
- Five weeks annual leave incentive
- Employee discounts on IT equipment and hundreds of well known brands
- Training programs designed for you
- Long term career pathways
- Adidas AdiCentre family and friends discount
What you’ll do?
The Onsite Service Technician is responsible for providing technical support, perform equipment maintenance, and troubleshoot issues across a range of different vertical technologies. You’ll be the face of our service team at our client's site, ensuring high‑quality workmanship, clear communication, and a positive customer experience.
- Assist with daily help desk oversight and coordination of repair activities.
- Monitoring and responding to alerts, as well as device imaging and deployment using Jamf Pro and Microsoft Intune.
- Supporting network upgrades, system improvements and overall vendor engagement.
- Diagnose, analyse, and resolve technical issues using structured troubleshooting processes.
- Communicate clearly with end users regarding issue status, resolution timelines, and next steps.
What you’ll bring?
- Previous experience in an Onsite Technician or similar role.
- Exposure to break-fix repairs, particularly with Apple devices.
- Solid troubleshooting skills and attention to detail.
- Strong customer service skills and ability to build relationships with customers.
- Ability to work in a fast paced, team-based environment.
What else do you need to apply?
- Travel on-site to our client's site in Geelong.
- Must be an Australian resident available to work full time without restrictions
Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
