About Compnow:
Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.
Why Compnow?
Every Voice Counts – When you join our team, your skills and ideas will be welcomed.
Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.
Do What’s Right – We make a point of keeping our skills current and increasing our impact.
Create Connections – Your manager acts as a mentor to help guide you and your career.
Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.
Perks and benefits:
- A free day of leave on your birthday
- Five weeks annual leave incentive
- Employee discounts on IT equipment and hundreds of well known brands
- Training programs designed for you
- Long term career pathways
- Adidas AdiCentre family and friends discount
What you’ll do?
As our Systems Engineer you’ll be the first point of contact for internal IT support, keeping systems running smoothly and staff productive. Troubleshooting issues across Microsoft 365, Windows/macOS, laptops, peripherals, and phones, handle onboarding and offboarding, deploy devices, reset passwords and escalate complex problems as needed. Clear communication is key you’ll keep users informed and follow issues through to resolution. With a varied workload, you’ll need to prioritise, stay flexible, and keep our IT environment secure, reliable, and efficient.
- Respond quickly to service desk tickets, phone calls, and walk-ups, helping staff resolve IT issues with minimal disruption.
- Liaising with Compnow internal stakeholders to ensure the IT process runs smoothly, including assisting with the onboarding/offboarding process.
- Reset passwords, configure accounts, and escalate complex issues to senior engineers when needed.
- Manage a varied workload, from steady days to busy waves of onboarding, outages, or business changes, staying organised and prioritising tasks effectively.
- Communicate clearly with our internal staff, keeping them informed, setting expectations, and following issues through to resolution.
What you’ll bring?
- Previous experience in a Level 1 or Level 2 IT service desk or internal IT support role.
- Hands‑on experience with Windows and/or macOS, Microsoft 365, and common end‑user hardware.
- Confidence troubleshooting common issues independently and knowing when to escalate.
- Strong passion for IT and willingness to learn.
- Be extremely organised and have a keen eye for detail.
What else do you need to apply?
- Travel on-site to our office in Notting Hill.
- Must be an Australian resident available to work full time without restrictions.
Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
