Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• Employee discounts on IT equipment and hundreds of well-known brands
• Training programs designed for you
• Long term career pathways

What you’ll do?

We are seeking some enthusiastic Systems Engineers to provide technical support across our client's environments. This role is ideal for professionals who enjoy resolving complex IT issues, delivering high-quality customer service, and working effectively in a fast-paced support setting. You will collaborate closely with subject matter experts, vendors, and technical specialists to deliver reliable, responsive frontline support and ensure strong outcomes for our clients.

• Providing advanced end-user support for incidents escalated from Level 1.
• Troubleshooting operating system issues, software conflicts, hardware faults, and complex connectivity problems.
• Monitoring system performance, identifying issues, and implementing or escalating remediation actions to maintain stability.
• Assisting with network-related troubleshooting and basic configuration under direction from senior engineers
• Managing day-to-day MDM operations, including profile updates, application assignments, and compliance monitoring.
• Troubleshooting enrolment issues, profile conflicts, and failed application deployments.

What you’ll bring?

• Demonstrated experience in a Level 1/2 Engineer Position or similar - service desk or internal IT support role is highly desirable. 
• Previous experience across a wide range of vertical technologies, including Windows/Mac or MDM systems such as Intune or JAMF.
• Hands-on tinkering mindset with a strong passion for IT and supporting customers. 
• Strong interpersonal and communication skills, with the ability to work effectively with both technical and non-technical stakeholders

What else do you need to apply?

• Travel on-site to our client's office in Sydney. 
• Must be an Australian resident available to work full time without restrictions.

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.